Contact Us + FAQ
Hello!
Welcome to your toolbox of creativity!
At Bead Vault, we’re delighted to help you bring your designs to life with beautiful, artisanal beads and elements all that tell a story. Our jewellery is made for those who love authentic self expression, treasure meticulous handcrafting and embrace 1970's jet set glamour.
Our Commitment
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Orders are processed within 2 - 4 business days.
Please allow up to 5 - 7 days during peak periods in November and December. -
Emails are answered within 48 hours.
FAQ
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EXPRESS POST process times: Please note that choosing Express Post via Australia Post speeds up the delivery time once your order is with the carrier, but it does not expedite the processing time for the order itself. We process all orders in the order they are received, and no priority is given to Express orders.
- MINIMUM ORDERS. We have NO minimum order.
- STOCK LEVELS If you potentially require ongoing beads styles, please check availability using the contact form. We source vintage stocks as well as have beads produced. Please note that we restock our best selling seed beads, machine-cut crystals, and fire-polished beads. The minimum production requirement for pressed glass beads is 10 kilograms per style and colour, we therefore prioritise sourcing new styles to keep our collection fresh and on trend.
- NAME CHANGE Formerly known as Etelage, a bespoke jewellery brand and bead supplier with stores in Cronulla and Newtown, Bead Vault now operates as an online bead store, with a Sydney Inner West jewellery studio.
Important Dates
🎄 Christmas 2026 shipping cut-off: December 15, 2026